1. Scope and Controller
This Privacy Policy applies to the Virpo mobile application and related services (collectively, the “Service”). Virpo is responsible for the handling of personal information described in this policy. By using the Service, you acknowledge the practices described below.
2. Information We Handle
| Category | Examples | Purpose |
|---|---|---|
| Account and profile information | Display name, profile image, authentication provider, and account identifier supplied through a sign-in service. | Authenticate you, maintain your profile, secure access, and provide account features. |
| Focus and planning content | Task names, plans, priorities, due descriptions, focus duration, completion status, reflections, quality ratings, habits, and progress history. | Operate timers, organize plans, calculate progress, produce insights, and generate reports. |
| Media you choose to provide | Profile images, camera images, selected photos, and focus-intention voice recordings. | Personalize your profile and support the media-enabled feature you request. |
| Transactions and virtual items | Virtual credit balance, redemption history, product identifiers, purchase status, and transaction confirmation information provided by Apple. | Fulfill purchases, maintain entitlements, prevent fraud, and provide transaction support. Virpo does not receive your full payment-card details from Apple. |
| Technical and support information | App version, device and operating-system information, crash details, diagnostic events, support messages, and information you provide when requesting help. | Maintain security and reliability, diagnose errors, respond to support requests, and protect the Service. |
Permissions
Virpo requests access only when you use a feature that requires it. Microphone access enables voice-intention recording. Camera and photo access enable profile-image selection and supported image features. You may deny or revoke permissions in iOS Settings; features that do not require the affected permission remain available.
Information from other services
If you choose Sign in with Apple, Google sign-in, or another supported provider, that provider may send Virpo an account identifier and profile details according to your provider settings. The provider handles information under its own privacy policy.
3. How We Use Information
- Provide focus timers, plans, task editing, progress views, growth statistics, history, and personalized recommendations.
- Create plan schedules and PDF reports at your request.
- Maintain your account, preferences, virtual credits, purchases, and entitlements.
- Protect users and the Service, prevent misuse, investigate failures, and enforce our Terms of Use.
- Comply with legal obligations and respond to valid legal process.
- Improve accessibility, performance, reliability, and feature design using aggregated or de-identified information where appropriate.
Where applicable law requires a legal basis, we rely on performance of our contract with you, your consent, compliance with law, and our legitimate interests in operating and securing the Service. You may withdraw consent at any time, without affecting processing that occurred before withdrawal.
5. Retention and Security
We retain information for as long as needed to provide the Service, maintain your account, resolve disputes, prevent abuse, and satisfy legal obligations. Retention periods vary by information type and purpose. When information is no longer required, we delete or de-identify it using reasonable measures.
Virpo uses administrative, technical, and organizational safeguards designed to protect information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.
6. Your Controls and Privacy Rights
- Review and edit: update your profile and manage plans, tasks, records, and preferences through the Service.
- Permissions: manage camera, photo, and microphone access in iOS Settings.
- Sharing: choose whether and where generated reports are shared.
- Account deletion: select More → Account → Delete Account to initiate deletion of your account and associated data. Deletion is permanent, subject to information we must retain for legal, security, or transaction-record obligations.
- Regional rights: depending on where you live, you may request access, correction, deletion, restriction, portability, or objection, and may appeal a decision or complain to a privacy authority.
To exercise a right that is not available through the Service, contact us using the address below. We may verify your request to protect your account.
7. Children’s Privacy
The Service is not directed to children under 13, or a higher minimum age where required by applicable law. We do not knowingly collect personal information from a child below the applicable age without legally valid authorization. If you believe a child has provided information improperly, contact us so we can take appropriate action.
8. International Processing
Information may be processed in countries other than your place of residence. Where required, Virpo uses recognized transfer mechanisms and safeguards intended to protect personal information under applicable law.
9. Changes to This Policy
We may update this policy to reflect changes to the Service, law, or our practices. We will revise the “Last updated” date and provide additional notice when required. Your continued use after an update is subject to the revised policy.
10. Contact Us
For privacy questions or requests, contact the Virpo Privacy Team at support@virpo.app.